" If there’s one thing you learn by working on a lot of different Web sites, it’s that almost any design idea–no matter how appallingly bad–can be made usable in the right circumstances, with enough effort."
" I strive for two things in design: simplicity and clarity. Great design is born of those two things."
" Socrates said, “Know thyself.” I say, “Know thy users.” And guess what? They don’t think like you do."